Alerts are designed to notify users of device and sensor statuses and update the user with critical sensor data via real-time notifications and emails. The user can also select actions that perform different functions if an alert is triggered. Below you can see what can be done in the Alerts module.
Once populated, the Alerts page above will show you a list of all alerts that have been created.
1 - By hitting "+ Alert" you can add either a Data or Status alert. Data Alerts notify the User when a data value surpasses a set threshold and Status Alerts notify the User when Connections, Devices, or Sensors have not responded in a set amount of time. Click the links to learn more about what each does and how to set each one up.
2 - Status filters to be applied to the list of alerts.
3 - Filters the list of alerts by type and priority.
4 - Smartsearch alerts by name.
6 - Share the alert with restricted users or project-wide. It's also possible to move it back to private.
7 - Delete the alert.
Once an Alert has triggered, the user will be notified via the Notification Feed and an email. Triggered alerts will also be shown in different colors, based on their criticality and bring a few options for the user to interact.
Yellow indicates a Low level alert. If the alert is filled with yellow, the alert is triggered.
Orange indicates a Moderate level alert. If the alert is filled with Orange, the alert is triggered.
Red indicates a High level alert. If the alert is filled with Red, the alert is triggered.
Purple indicates a Critical level alert. If the alert is filled with Purple, the alert is triggered.
If an alert is grey, this indicates the alert has been disabled.
1 - Acknowledging the alert will turn the alert off and re-enable it to trigger again if necessary.
2 - Select a snooze time window so the alert will trigger again after the determined time.
3 - Disables the alert so it won't trigger again.
Once an alert is created or triggered, some general information can be seen when on its configuration page.
1 - Test Alert will "virtually" trigger it and check its functions.
2 - Keeping this box checked will guarantee the user will receive a notification email when it's triggered. The box is individual so a user could uncheck that box to don't receive the email, not affecting other users' notifications.
3 - Each time an Alert is triggered, details regarding the instance will be logged in the Trigger History.
1 - Clicking on the eye icon will open the Alert Trigger Details, providing information in regards to when it was triggered, devices involved and who acknowledged it. It's also possible to add notes to each record.